How It Works

Everything below is how training with me actually runs — booking, packs, memberships, and the rules I hold people to. If something isn't answered here, text me at (540) 324-9603.

Getting started

I've never worked with a trainer. Where do I start?

Book a single drop-in session. There's no contract to sign and no package to commit to. Come train, see whether we work well together, and decide after. Most people who end up on a membership start this way.

Do I need to be in shape already?

No. That's the job. Sessions are built around what you can do right now, not what you think you should be able to do.

Which service is right for me?

Each one has a page of its own under Ways to Train in the menu: 1-on-1, semi-private, group classes, online coaching, hybrid, and BW Training Club. If you'd rather see all six side by side, Ways to Train does that — or text me and I'll tell you straight.

Is there anything I have to sign?

Yes — a participation agreement, which doubles as your health intake. You'll get it by email as soon as you book, and it needs signing before your first session, not before you're allowed to book one. It takes a couple of minutes and you only do it once.

Booking sessions

How does booking work?

Two ways, depending on what you've bought:

• If you have a pack or membership — go to the booking page, enter your email, and pick a time. The session comes off your balance automatically. Nothing to pay at booking.
• If you're new or out of sessions — pick your time first, then you'll be sent to checkout to pay for it. Your slot is held for 30 minutes while you do.

How far ahead can I book?

45 days.

How late can I book?

One hour ahead at the Fairfield studio. Four hours ahead anywhere off-site, because I have to get there. If you need something sooner than that, text me — the website won't let you, but I might still be able to.

Can I book the same time every week?

Yes, and most membership clients do. Text me and I'll hold a standing slot for you rather than you re-booking it each week.

How do I cancel?

Your confirmation email has a cancel link. Click it and you're done — no code to find, no login, no need to text me. See the cancellation rules below before you do.

Cancellations and no-shows

What's the cancellation policy?

Cancel more than 24 hours out and it costs you nothing — the session goes straight back into your balance.

Inside 24 hours, or a no-show, and the session is charged in full. If you're on a pack, that session is spent. If you're on a membership, it uses one of that month's sessions.

That seems harsh.

It's the standard for one-on-one coaching, and it's the reason I can hold a specific hour for you instead of overbooking. That said, I'm a person and life happens. If something genuinely goes wrong, tell me — I can waive a charge, and I do. What I can't do is run a business where the calendar means nothing.

What if I'm just running late?

Come anyway. We'll train with the time that's left; the session ends when it was always going to end, because someone else may be booked after you.

Packs and memberships

What's the difference?

A pack is a block of sessions you buy up front and use whenever — good if your schedule is unpredictable. A membership bills monthly at a lower per-session rate — better if you train consistently. 1-on-1 and semi-private memberships include the analytics dashboard free, and Group Class Unlimited includes BW Training Club free.

Both live on the same page as the service they belong to: 1-on-1, semi-private and group classes each list their single sessions, packs and memberships together, with prices.

Do pack sessions expire?

Yes, six months from purchase. That's long enough for any reasonable schedule and short enough that packs don't sit unused for years.

How do membership sessions work month to month?

A membership gives you a monthly pool, not a weekly quota. A 2x/week membership is 8 sessions a month, and you can use them however you like — four one week, one the next. They roll over within your billing month, but they don't carry into the next month. A busy week doesn't cost you anything; a quiet month does.

Can I cancel a membership?

Any time. It stays active through the end of the period you've already paid for, and there's no partial refund for the rest of that month.

Can I pause a membership?

Talk to me. I handle these case by case rather than as a blanket policy.

Are sessions refundable?

Generally no — but documented medical reasons and relocation are exceptions, and unused sessions can be transferred to someone else. If you're in an odd situation, ask rather than assuming.

What's BW Training Club?

A monthly subscription to my programming — three workouts a week, rewritten every month, usable in any gym in the world. Every exercise shows you what you lifted last time, a demo video, and my own notes on position and what to watch for. Logging takes one number per exercise. It's $50/month on its own, and included free with a Group Class Unlimited membership. Full details here.

It is not the same thing as online coaching. The Club is one program I write for everyone. Online coaching is a program built around your numbers and adjusted as you go. If you want a plan that responds to you specifically, that's online coaching, starting at $240/month.

Semi-private and group

How does semi-private pricing work?

Rates are per person, and both people book. You're getting the same individual programming as a 1-on-1 session, just sharing the hour.

What if I want semi-private but have nobody to bring?

You can still get the rate. On Book a Session, any time marked "partner spot open" is a session another client is happy to share — book it and you pay the partner rate. Or type your email there and tap "Find me a partner", tell me which days suit you, and I'll match you with another client looking for the same thing. More on semi-private here.

What if my partner doesn't show?

If you're training alone, you're charged the 1-on-1 rate — unless your partner cancelled inside the 24-hour window, in which case you pay the normal semi-private rate and they're charged for the late cancellation. You're never penalised for someone else's no-show.

How big are group classes?

Capped at 6. That's the number where I can still correct everyone's lifts. Tuesday and Thursday, 5–6pm, at the Fairfield studio.

Locations and the off-site fee

Where do sessions happen?

The Fairfield studio is my primary space and the default — it carries no extra charge, and there's a full equipment list here. I also train at Focus Fitness Lab in downtown Lexington, and I can come to you.

What's the off-site fee?

A flat $25 per appointment — not per person — for training at Focus Fitness Lab. It covers the drive, vehicle cost, the other facility's own charge, and the session I can't book while I'm on the road. It's billed separately from the session itself.

For training at your own place, the fee depends on how far out you are. Tell me where you are and we'll agree it before you book — I'd rather do that than quote you a number for a drive I haven't worked out yet.

Is there a way to avoid the per-session fee?

Yes. Off-site memberships build the travel into the monthly rate, so sessions under them raise no per-session fee at all. They exist for both 1-on-1 and semi-private, at every frequency — pick Off-site (travel included) on the 1-on-1 membership or semi-private membership page. If you train off-site regularly, that's almost always the cheaper way round, and it makes the monthly bill a single predictable number.

Can I do semi-private off-site?

Yes, and it books exactly the same way it does at the Fairfield studio — same rules, same rates, no special conditions. The only difference is the travel fee, and that's one fee for the appointment, split between you by default. If your partner cancels in time, the fee falls to whoever is still training, because I'm still making the drive. Semi-private off-site memberships are priced per person on the basis that you're splitting one trip.

The analytics dashboard

What is it?

Custom-built tracking of your estimated 1-rep max, training volume, personal records, and recovery trends, with automated flags when you're progressing, plateauing, or pushing too hard. It's built around our actual work together rather than being a generic app.

Do I have to pay for it?

Not if you're on a 1-on-1, semi-private, or online membership — it's included. For pack clients, drop-in clients, and Group Class Unlimited members it's $15/mo.